Senior Candidate Experience Specialist, AMER

An overview of this role

As the Candidate Experience Team Lead for [Region], you'll own how candidates experience GitLab across your region by raising the capability of the specialists around you. You'll set the quality bar, balance workloads, onboard and develop specialists, and serve as the first escalation point when a process breaks down or a candidate situation needs judgment. You'll stay hands-on with interview coordination, background checks, and offers, while spending most of your time making the regional function run well. You'll use candidate experience data to surface patterns and risks to the Director, Talent Acquisition and Enablement, and partner with leads in other regions to maintain one global process. At GitLab, our mission is simple: to enable everyone to contribute to and co-create the software that powers our world.

What you’ll do

• Lead Candidate Experience Specialists in [Region], setting and modeling standards for interview coordination, candidate communication, contract and offer accuracy, and data hygiene in the applicant tracking system.
• Balance coordination work across the regional team, monitor capacity against hiring volume, and flag resourcing gaps to the Director, Talent Acquisition and Enablement before they affect candidates.