Professional Services, Program Manager
At GitLab
Posted 7 Nov 2026 · Application link last checked 15 Nov 2026
Who Can Apply
This role is open to people based in United States and Canada — Remote, Canada; Remote, United States. If you live somewhere else, you probably can't be hired for it unless the posting says otherwise.
Role Overview
An overview of this role
As a Professional Services Program Manager at GitLab, you will lead the delivery of complex, multi-workstream services engagements for some of our largest and most strategic customers. You will help customers turn transformation goals into clear execution plans by bringing structure, visibility, and accountability across interconnected projects. Working closely with customer stakeholders and GitLab team members, you will guide programs from planning through delivery while building trusted relationships across executive, technical, and delivery teams. In this role, you will define and apply a strong delivery methodology grounded in agile and project management best practices, communicate that approach clearly, and keep teams aligned on milestones, dependencies, and outcomes. This is a strong opportunity to shape how customers adopt GitLab at scale and help them realize meaningful business value through effective program leadership.
What you'll do
- Lead delivery of multi-workstream professional services engagements for large and strategic customers
- Build strong relationships with customer stakeholders, including executive leaders, program and project managers, engineering, development, and security teams
This excerpt leaves out GitLab's standard introduction and stops part-way through the role description. Read the full job description on GitLab's site ›
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