Manager, Professional Services Engineers, EMEA

An overview of this role

As the Manager, Professional Services Engineers, you will manage a team that works directly with customers to deliver installation, migration, training, and advisory services across the full GitLab platform. In this role, you will be accountable for the performance, development, and day-to-day management of a team of Professional Services Engineers based across Europe, helping them deliver high-quality outcomes in a remote, asynchronous environment.

You will partner closely with Technical Architects and Professional Services management to enable consistent delivery across implementation projects, migrations, and statement of work engagements. This is a people-first role with meaningful technical depth. You will step in hands-on with your team when needed while also building the operating rhythm, team culture, and delivery approach that help the broader practice scale. You will also work closely with cross-functional partners to improve utilization, customer satisfaction, and delivery execution.

In your first year, you will help strengthen team capability, improve delivery consistency, and create the conditions for a high-performing services team across the region. This is an opportunity to manage a team doing technically complex, customer-facing work that directly helps customers realize value from GitLab.