Engineering Manager, Architecture Engineering: Async

An overview of this role

As Engineering Manager, Architecture Engineering: Async, you'll lead a distributed group of Site Reliability Engineers and Backend Engineers. You'll support their development and balance production reliability with platform projects, including zero-downtime Redis upgrades, support for single-tenant and cell-based deployments, and the move from queue-based job orchestration to a durable workflow engine.

What you'll do

• Lead, hire, and grow a team of site reliability engineers and backend engineers, supporting career development, promotions, and onboarding.
• Own reliability for the job processing and caching platforms, including service-level objectives, error budgets, alerting, and weekly operational reviews.
• Manage capacity planning, support escalations, and incident follow-ups, balancing operational work with roadmap projects and rescoping work when deadlines can't be met.
• Run the team's part of GitLab.com's first-tier on-call rotation, including shift coverage, onboarding, and handovers, and serve as incident commander for high-severity incidents.
• Drive zero-downtime Redis version upgrades and automate operating system patching and reboots.
• Adapt job processing to run in single-tenant and cell-based deployments.